Shipping & Delivery

Order processing

While most orders ship within 1-3 business days or less, please allow up to 5 business days for processing. Holidays and periods of high trading volume may delay this process.

Shipping time

Shipping times are estimated and not guaranteed, ranging from 7 to 20 days depending on the area.

However, there will be circumstances we cannot foresee such as weather conditions or logistical difficulties that may result in minor delays. Please allow additional shipping days for delivery. If there is a delay in shipping, we will contact you via email.

Shipping cost

Standard shipping: $6.99 on all orders.

Shipping destinations

We proudly offer overall US shipping.

Tracking Information

Upon shipping, you’ll receive a confirmation email containing a tracking number. Track your order’s delivery status by visiting the carrier’s website.

Damaged or Lost Packages

For damaged or lost packages, contact us immediately. We’ll collaborate with the carrier to resolve the issue promptly.

Shipping address accuracy

To ensure your order reaches the correct address, please provide accurate shipping information during checkout. We cannot be held responsible for items shipped to incorrect address provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to redirect the shipment.

Cancel order

You can cancel physical items or orders within 24 hours after your order is placed. Please contact customer support within 24 hours after you order is placed if you want to cancel any items or orders.

Our contact

Phone number: +1 435-310-5558

Email: [email protected]

Address: 1950 Arden Wy, Sacramento, CA 95815, USA

Working hours: 8:00 am – 6:00 pm from Monday to Saturday